At Trippy Tranz, we are committed to ensuring your satisfaction with every purchase. Our Refund and Returns Policy is designed to make the process simple and transparent, offering you peace of mind when shopping for magic mushrooms online.
Refund Policy
If you’re not completely satisfied with your purchase from Trippy Tranz, we’re here to help. We offer refunds under the following conditions:
- Eligibility: To be eligible for a refund, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
- Time Frame: You have 14 days from the date of receipt to request a refund.
- Process: To initiate a refund, please contact our customer support team at contact@trippytranz.com | support@trippytranz.com with your order details. Once your request is received, we will inspect the product and notify you of the approval or rejection of your refund.
If approved, the refund will be processed, and the amount will be credited to your original method of payment within 7-10 business days.
Returns Policy
We accept returns on eligible products, provided the following conditions are met:
- Return Condition: The product must be unused, unopened, and in its original packaging.
- Return Request: To initiate a return, contact us at contact@trippytranz.com | support@trippytranz.com within 14 days of receiving your order.
- Shipping Costs: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure your return reaches us.
Once the returned item is received and inspected, we will notify you of the status of your return and process any applicable refunds.
Non-Refundable Items
Please note that certain items are non-refundable, including:
- Any products that have been opened or used.
- Sale items or discounted products.
- Perishable goods or products that have passed their expiration date.
Damaged or Defective Products
If you receive a damaged or defective product, we offer an exchange or full refund. Please notify us within 48 hours of receiving the item, and provide photos of the damage for verification. We will arrange a replacement or refund after confirming the issue.
External Links for More Information
For more information on consumer rights, visit:
- Consumer Rights for Refunds – Learn about UK consumer rights on returns and refunds.
- Consumer Refund Policies – A guide for U.S. consumers on returns and refunds.
Contact Us
If you have any questions about our Refund and Returns Policy, feel free to reach out to us at Trippy Tranz. Our goal is to make your shopping experience as smooth as possible, ensuring you receive the highest quality magic mushrooms.
Thank you for choosing Trippy Tranz for your psilocybin needs!